Go to content

Privacy policy - Quality Fix Appliance | REFRIGERATOR, WASHING MACHINE, AIR CONDITIONER REPAIR

MENYU
HOME          RESIDENTIAL          COMMERCIAL        ABOUT US        LOCATION          REVIEWS          CONTACT US
HOME        RESIDENTIAL & COMMERCIAL      ABOUT US      LOCATION       REVIEWS       CONTACT US
Effective Date: 10.06.2025

1. Introduction
Welcome to Quality Fix Appliance Repair LLC (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, fixnowit.com, or engage our appliance repair services. We are committed to maintaining your privacy through transparency and strong data protection practices.

2. Information We Collect
2.1 Personal Information
We may collect the following personal data directly from you:
  • Contact Details: Name, email address, phone number, and mailing address.
  • Service Details: Information about appliances, reported issues, service preferences, and appointment history.
  • Payment Details: Credit card information and other billing data, processed securely.
2.2 Non-Personal Information
We also gather data that does not identify you personally, including:
  • Technical Data: IP address, browser type, device details, and operating system.
  • Usage Information: Pages visited, time spent on the site, interaction patterns, and referring URLs.
2.3 Cookies & Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze traffic, and understand user behavior. You can manage cookie settings via your browser; disabling them may limit some features of the site.

3. How We Use Your Information
We use collected information for the following purposes:
  • Service Fulfillment: To deliver, manage, and improve our appliance repair services.
  • Customer Support: To confirm appointments, respond to inquiries, and offer assistance.
  • Billing & Payments: To process payments securely and efficiently.
  • Marketing: To send you service updates, offers, or promotions (only with your consent).
  • Analytics: To monitor website performance and optimize user experience.
  • Legal & Security: To comply with legal obligations, enforce our terms, and protect against misuse or fraud.

4. Data Security
We implement comprehensive security measures to protect your data:
  • Encryption: Data is encrypted both in transit and at rest.
  • Access Controls: Only authorized personnel can access your personal information.
  • Security Monitoring: We routinely update and audit our systems to safeguard against threats.

5. Sharing of Information
Your information may be shared under these circumstances:
  • Service Providers: With trusted third parties who help us operate our business, under confidentiality agreements.
  • Legal Requirements: When required to comply with laws or legal processes.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy and to meet legal obligations. Retention periods vary depending on the type of data and applicable laws.

7. International Data Transfers
If you access our services from outside the United States, please note that your data may be transferred to and processed in the United States or other jurisdictions. By using our services, you consent to these transfers.

8. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect personal information from children. If such data is discovered, it will be promptly deleted.

9. Third-Party Websites
Our website may include links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before submitting any personal information.

10. Your Data Rights
Depending on your location, you may have the following rights:
  • Access: Request access to the personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request that we delete your data, subject to legal allowances.
  • Restriction: Request to restrict data processing under certain circumstances.
  • Objection: Object to specific uses of your data, such as marketing.
  • Portability: Request to transfer your data to another provider.
To exercise your rights, please contact us using the details provided below.

11. Data Accuracy
We aim to keep your information accurate and up to date. Please notify us of any changes to your personal data.

12. Automated Decision-Making
We do not engage in automated decision-making or profiling that has legal or significant effects on you.

13. Policy Updates
We may revise this Privacy Policy to reflect changes in our practices, legal obligations, or technology. The updated version will be posted on this page with a revised effective date. We recommend checking this policy periodically.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Quality Fix Appliance Repair LLC
Phone: +1 (346) 857-9533
Website: qualityfixappliance.com
Back to content